TED News & Updates

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TED News & Updates

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  • Accounting Monthly Reports

    Acounting Monthly Reports for 12/31 will be updated and republished within the next few days.  We appreciate your patience.

  • Briefing Reports Unavailable

    The Briefing Reports located in TED on the UI Reporting tab are currently unavailable.  We are working on resolving the issue and hope to have them restored as soon as possible. 

  • EGAD Report

    Users have reported the Electronic Gift Acknowledgement Download (EGAD) is running very slowly and sometimes timing out.  The Foundation is investigating possible causes and, once identified, will fix the issue as soon as possible.  We will post notice here when the issue is fixed and follow up directly with users who have reported the problem.

  • EGAD Report - Resolved

    The problems with the EGAD Dashboard running slow and timing out have been resolved.  We thank you for your patience.  Please contact AIMS at aims@uif.uillinois.edu if you have any questions. 

  • Fund and Accounting Reports - Fixed

    Update: This issue is resolved as of 8am 10/5/21.

    Some users have reported issues when running the Fund and Accounting reports that have caused the reports not to run or to return incorrect data.  UIF is investigating the problem and will implement a correction as soon as possible.  Please refrain from using the Fund and Accounting reports until a notice is posted that the problem is fixed.

     

     

  • General Data Protection Regulation (GDPR)

    The GDPR is a legal framework that sets requirements for the collection and the processing of personal information from individuals who live in the European Economic Area (EEA).

    Open this post to read more about GDPR and see the measures UIF has taken to comply with these regulations. 

  • Information Load Templates added to the UIF Help tab in TED!

    New links have been added for all load template tickets present in UIF Support, to the UIF Help tab in TED.  When you click on these newly added links, you will be prompted to save or open an excel. Once opened, just fill in the requested information and save to a secure location that can be uploaded into a UIF Support ticket. Click on the heading above to read the full article.

  • Information Security & Privacy Refresher Course

    Information Security and Privacy is a required, annual course that provides information about the most recent laws and ways to keep our data safe. UIF System users, who have been here at least one year, were recently assigned the refresher course in iLearn.  This course must be completed by June 10th, or your account will be disabled.  Click on the heading above to read the full article.

  • Information Security & Privacy Refresher Course

    In March, all UIF system users whose accounts had been active for 1 year or longer received an iLearn refresher course on Information Security and Privacy. This required, annual refresher course provides information about the most recent laws and ways to keep our data safe. You must complete the course by June 10.  Beginning May 27, automatic reminder emails will be sent to those who have not yet completed the course. If you do not complete the course by June 10, your account will be disabled. To be re-enabled, you will be required to complete a new access form.  Thank you for respecting our donors and constituents by helping us maintain the privacy and the security of their information. Click on the heading above to read the full article.

  • Internet Explorer 11 End of Life

    Internet Explorer is going End of Life on June 15, 2022.  For most users, using Internet Explorer will no longer be an option. Please use a current version of Chrome, Firefox, Microsoft Edge or Safari to access UIF applications, such as TED and UIF Online.Additionally, for online giving, donors should be encouraged to use a current version of Chrome, Firefox, Microsoft Edge or Safari to make gifts online.  As of March 26, 2022, the UIF giving process does not support donors using Internet Explorer 11 to make a gift, due to a change implemented in the most recent Blackbaud Service Pack Upgrade.If you have questions, please contact UIF AIMS at aims@uif.uillinois.edu or 217.300.3907. Click on the heading above to read the full article.

  • Monthly Faculty Staff Data

    May Faculty Staff data has been loaded into the University Appointments area under the Relationships tab in TED. Monthly Faculty Staff data is pulled from Banner on the 10th and loaded into TED on the 3rd weekend of each month. Click on the heading above to read the full article.

  • Monthly Faculty Staff Data

    June Faculty Staff data has been loaded into the University Appointments area under the Relationships tab in TED. Monthly Faculty Staff data is pulled from Banner on the 10th and loaded into TED on the 3rd weekend of each month. 

  • Online Giving Enhancement

    The TED Service Pack Upgrade on October 6, 2019 includes an enhancement to the UIF Online Giving Payment page.  The UIF’s Online Giving Payment page will be integrated with Blackbaud’s new Checkout experience.  See full article for details.

  • Pipeline-opoly

    Click on the heading above to see details and dates for this course.

  • Reminder! Updated Gift Transmittal Forms for Cash, Check and Gift in Kind

    Click on the heading above to see that Gift Transittal forms have moved to a new web format.

  • Reports Unavailable until 12pm

    The TED Data warehouse nightly refresh process is still running this morning and the reports located in TED on the UI Reporting and Business Manager tabs will be unavailable until 12pm today (10/4/21).   If you have already ran reports this morning, please rerun them again after 12:00 (Noon), as the data you received may be incomplete. Users who run the CAP process on Monday mornings will also be impacted by this issue.

     

     

  • Revenue Report Suite and Revenue Report Suite YTD - Resolved

    The system errors users were receiving when running the Revenue Report Suite and Revenue Report Suite YTD in TED have been resolved.  The reports are now available.

  • Revenue Report Suite and Revenue Report Suite YTD Unavailable

    The Revenue Report Suite and Revenue Report Suite YTD in TED are temporarily unavailable. We are working on an update that will help resolve the system error that has been reported. We will post an update note once the reports are available for use.

  • Service Pack Upgrade - Saturday March 28th

    The University of Illinois Foundation will perform maintenance and Blackbaud Service Pack upgrades on the Tracking and Engagement Database (TED) and BBIS/Online Giving this Saturday March 28th beginning at 6:00 AM and should be completed around 11:00 AM. Please contact UIF AIMS at aims@uif.uillinois.edu for questions or concerns!

  • System Updates

    The Foundation is dedicated to making sure you have the best resources available for your advancement needs.  For this reason, we regularly update TED, UIF Online, OnBase, and BBIS.  The next scheduled updates are:  Saturday, August 20, 2022 Impact Release, Saturday, October 1, 2022 TED Service Pack Release; Hyland Upgrade.
    During these updates the systems may not be available, but there will be a notification letting you know which systems will be affected and the timeframe. Click on the heading above to read the full article.

  • System Updates

    The Foundation is dedicated to making sure you have the best resources available for your advancement needs.  For this reason, we regularly update TED, UIF Online, OnBase, and BBIS.  The next scheduled updates are:  Saturday, August 20, 2022 Impact Release, Saturday, October 1, 2022 TED Service Pack Release; Hyland Upgrade.
    During these updates the systems may not be available, but there will be a notification letting you know which systems will be affected and the timeframe. PLease see our upcoming schedule for system updates.

  • UIF Credit Card Transmittal Page Now Available

    The UIF Credit Card Transmittal Page is now available for processing a transaction that has a portion of, or is all non-gift/non-tax deductible.  The issue was limited to the mobile version of the site.  The fix was deployed at 5pm on October 22, 2019. 

     

  • UIF Online | A new and improved solution designed with you in mind

    A working group at UIF has been hard at work revamping UIF Online. Designed and developed to improve communications and create a more robust one-stop-shop for UIDP resources...read more.

  • UIF Support

    UIF Support - The new online ticketing system is here!  Open up this post to read the entire article.

    Login to iLearn, then click here to learn the new way to submit requests to UIF Staff.

    To begin submitting requests, or to look at previously submitted requests, login here.

  • UIF system updates

    Click on the heading above to see the upcoming schedule for the system updates.

  • UIF to Absorb Expenses for Credit Card Donations

    Effective July 1, 2021, the Foundation will no longer pass through the 2.5% credit card expense to gift fund(s) in instances where donors make a gift via credit card; the cost will be absorbed through the UIF operating budget.  The last assessment will be posted July 6th representing all activity through June 30th.   For further information or questions, please contact UIF Accounting.

  • UI Reporting Dashboard Reports Unavailable - FIXED

    UPDATE: This issue has been resolved as of 10:00am 9/10/21. 
    The Constituent Demographics and Portfolio Health Dashboards located in TED on the UI Reporting tab are currently unavailable.  We are working on resolving the issue and hope to have them restored by tomorrow morning (9/10/21). 

  • “Univ” Changed to “University” on Organization Records

    As part of the Organization Naming Standards that was established in 2021 and the TED Organization Record Cleanup Project that was announced in the February 2021 edition of the UIF Advancement Insider, UIF Advancement Services is continuing our efforts to cleanup organization records.  You will now see that organizations and educational institutions in TED that contain “University” abbreviated to “Univ” in the name, have been updated to have “University” spelled out.In addition to the record names being updated, care has been taken to ensure that any ad hoc queries, exports, and data warehouse objects have been changed to “University”, for any instance of “Univ”.For instance, “Univ of Illinois at Springfield” has been updated to “University of Illinois at Springfield” on both the organization and degree records, since the degree record is tied to the educational institution’s organization record. Click on the heading above to read the full article.

  • Update: Error searching “Related Banner Fund” on the Accounting Transaction Search and Accounting Balance - FIXED

    The search field is displaying an error when users enter a search value in the field called Related Banner Fund.

    This issue has been fixed 3/19/21. Please let us know if you experience any additional errors. 

  • UPDATE: Summary tile on constituent records not loading - FIXED

    **This issue has been fixed.  Please contact AIMS (aims@uif.uillinois.edu) with any questions.

    Some TED users are seeing a new tile on the constituent view with the following message:

    “The section could not be loaded.   The current user does not have rights to use this form.”    

    A fix will be deployed soon to resolve this.

    Thank you for your patience.