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DS Customer Alerts

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  • DS Unit Security Contact (USC) Security App down 1/30/2024.

    The DS Unit Security Contact (USC) Security App will be down for updates from 8 - 8:30 am on 1/30/2024.

  • Upgrade to Tableau Test Server

    The Tableau Test Server will be updated to version 2023.1.8 at 11 am today, 1/12/2024.  Tableau Test Server will be unavailable during this upgrade and may take up to 3 hours.

    You can check availability on the System Status page during the anticipated downtime.

    Please contact the AITS Service Desk with any questions.

  • Production Solaris, Linux Maintenance & Oracle DB Patching

    AITS will be doing maintenance and applying patches Sunday, December 3, from 6:00 AM to 6:00 PM. During the maintenance, the servers hosting EDDIE and the Data Warehouse will be unavailable.

    You can check availability on the System Status page during the anticipated downtime.

    Please contact the AITS Service Desk with any questions.

  • Production Windows Server Patching

    AITS will be applying patches to the production Windows servers on Thursday, January 11, from 5:00 PM to 11:00 PM. All production services hosted on Windows servers maintained by AITS will experience intermittent outages during this event. This includes EDDIE/EDW and Tableau.

    You can check availability on the System Status page during the anticipated downtime.

    Please contact the AITS Service Desk with any questions.

  • EDDIE/Web Intelligence is Down

    The Tableau Test Server will be updated to version 2023.1.8 at 11 am today, 1/12/2024.  Tableau Test Server will be unavailable during this upgrade and may take up to 3 hours. 

    You can check availability on the System Status page during the anticipated downtime.

    Please contact the AITS Service Desk with any questions.

  • Enterprise Data Warehouse (EDW) Maintenance

    The EDW will be unavailable Saturday, September 30, from 6:00 PM to 7:00 PM.  Any reports in EDDIE or Tableau that use EDW data will not work during this maintenance.  

    Connections to the EDW from departmental applications will also be impacted. You can check availability on the http://status.uillinois.edu during the anticipated downtime. 

    Please contact servicedeskaits@uillinois.edu with any questions.

  • TEST: EDW Maintenance

    The EDW will be unavailable Saturday, September 30, from 6:00 PM to 7:00 PM.  Any reports in EDDIE or Tableau that use EDW data will not work during this maintenance.  

    Connections to the EDW from departmental applications will also be impacted. You can check availability on the http://status.uillinois.edu during the anticipated downtime. 

    Please contact the servicedeskaits@uillinois.edu with any questions.

  • Alert #1

    This is a sample alert!

  • No Current Alerts

    There are no customer alerts at this time. All systems are functioning normally. Please refer to the Data Availability table to verify processing completion times. Also, please note the current Data Quality Advisories.