HSHS Medical Group will continue to serve Aetna HMO, Aetna OAP, Quality Care Health Plan (QCHP) and Consumer Driven Health Plan (CDHP) for FY22.
We have been notified that Aetna and HSHS Medical Group have reached an agreement to continue coverage for the FY22 plan year. This is effective for HSHS Medical Group providers available under the Aetna HMO, Aetna OAP, QCHP, and CDHP (collectively, "Aetna health plans") for State of Illinois.
Is action required if I am not an Aetna health plan participant?
No action is required if you do not participate in an Aetna health plan.
What can I do to continue with my current HSHS Medical Group physician in the FY22 plan year?
You may continue with your Aetna health plan, OR you may change health plans during the CURRENT Benefit Choice period (May 1 – June 1, 2021). See the FY22 Health Plan Map for other plans available in your area. If you need to, please be sure to make a change to your health plan by June 1!
As a reminder, we encourage you to use in-network providers to receive the best value from your health plan. No matter which plan you are enrolled in, receiving healthcare from an out-of-network provider will significantly increase your out-of-pocket medical costs.
For questions about State of Illinois benefits or for assistance submitting a change, contact the MyBenefits Service Center. Bilingual customer service representatives are available.
- Phone: 844-251-1777 or TDD/TTY 844-251-1778
- Hours: 8:00 a.m. - 6:00 p.m. CT Monday through Friday
For other questions, contact University Payroll & Benefits (UPB)