ConnectYourCare (CYC) can accept your MCAP and DCAP Flexible Spending Account claims via a mobile app, an online portal, fax, or postal mail.
CYC implemented a dedicated fax number and P.O. Box for State of Illinois participants submitting claims by mail or fax.
New toll-free fax number:
866-892-8063
New mailing address:
ConnectYourCare
Claims Department
P.O. Box 622317
Orlando, FL 32862-2317
While CYC welcomes your paper claim submission, they encourage you to submit claims using their online portal, or by accessing their secure mobile application, ConnectYourCare Mobile, for even faster reimbursement. Learn about the CYC secure mobile app.
