Effective December 18, 2026, University Payroll & Benefits will provide phone support Monday through Friday, 9 a.m. to 4 p.m. Appointments will be available upon request and must be scheduled in advance. To request assistance or schedule an appointment, please contact UPB through the University Payroll & Benefits Service Portal.
Contact
Use the service portal for your university or call during phone support hours.
• University of Illinois Urbana-Champaign (UIUC):
University Payroll & Benefits Service Portal | Phone: 217-265-6363
• University of Illinois Chicago (UIC):
University Payroll & Benefits Service Portal | Phone: 217-265-6363
• University of Illinois Springfield (UIS):
University Payroll & Benefits Service Portal | Phone: 217-206-7144
Fax for all three universities: 217-244-3135
