Does your service center have multiple lines of service? If so, how are salaries and wages being allocated to the different lines of service? If your service center is not tracking employee's time, it is most likely out of compliance with policy.
Service centers must allocate salaries and wages to the appropriate line of service. Estimates should not be used to allocate salaries and wages. Rather, service centers must track employee time to know where they spend their time related to each line of service. Here are a few things to remember about tracking time:
To avoid being out of compliance with university policy, 3E service centers should be tracking their employee's time by line of service.
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If you have questions about calculating service center rates, feel free to consult System Government Costing's Who to Ask list to find an expert who can help.