The UPAY Customer Service email was updated in April to upaycs@uillinois.edu.
The previous email, obfsupay@uillinois.edu, will be decommissioned on October 15, 2026.
Please continue to use upaycs@uillinois.edu for questions about:
- PCards and TCards
- Electronic Invoicing
- ePayables
- iBuy Invoicing
- Payments
- Travel
Please continue to use the Service Request Form for inquiries about:
- Emburse Enterprise
- Payables Exceptions
- Non-purchase order related questions
Please continue to send iBuy purchase order invoices to upayvendorinvoices@uillinois.edu.
Contact
If you have questions, please submit a Service Request Form to University Payables.
