blog posts iTravel Online Booking Tool is Experiencing Technical Issues Apr 8, 2022 9:00 amTravelBuying and ContractsFY 22Paying PeopleThe University of Illinois System’s online travel booking tool, iTravel, has been inaccessible since March 30 due to technical issues. AITS and University Payables are working with Corporate Travel Planners (CTP), the administrator of iTravel, to resolve the issues. Unfortunately, it is taking longer than expected. In the meantime, you may contact a CTP agent at 844-214-9225. CTP has set up a call back option so employees will no longer have to remain on hold. Another option is to complete the Travel Request Form located on the iTravel Resource page and e-mail it to email@example.com.Employees may utilize whatever method they find most efficient to book travel until the issues are resolved.ContactFor questions, please contact the University Payables Travel Management Office at 217-333-6583 or toll free at 888-872-9953, or by email to firstname.lastname@example.org.