I want to share my overall appreciation for the attention and service we receive when working with Michele Unser. I’ve worked with Michele for about 7 years now. I am convinced our upgrades and implementations with Banner, Astra, Schedule Generator, and CourseLeaf would not have gone as smoothly without her involvement. Her background with the catalog and schedule are certainly helpful, but her willingness to test, report issues, and work with us to understand and to communicate our needs to the vendors is commendable. I want to especially praise her efforts with the Banner 9 upgrade and now our Astra 8 upgrade (in progress). She is easy to work with and everyone on my team feels at ease when reporting issues to her. Michele’s combination of reliability and knowledge is important not just for us, but for the other campuses as well.
On behalf of the UIUC catalog/schedule group, I want to extend my recognition for Michele and share our appreciation for all that she does for us!
Facility Management and Scheduling | Office of the Registrar